GorillaDesk

NOW AVAILABLE

Your GorillaDesk Account Just Got More Powerful

Add an AI team to the platform you already use. GorillaDesk AI Agents work across every channel to answer questions, capture leads, book jobs, and automate repetitive work.

Everything works seamlessly inside GorillaDesk.

GorillaDesk AI Agents — phone, SMS, web chat, and client portal agents

OUTCOMES

Turn Every Interaction Into an Opportunity

GorillaDesk AI helps you respond faster, book more jobs, and reduce the repetitive work that slows your team down.

  • Capture Every Lead

    Answer calls, texts, chats, and website inquiries instantly – before prospects move on to a competitor.

  • Book More Jobs

    Turn more inquiries into scheduled jobs with automated answers and booking support.

  • Reduce Admin Work

    Automate repetitive questions, routine updates, and basic scheduling requests.

  • Grow Without Hiring

    Handle more customer interactions at once without adding another admin or expanding payroll.

Platform overview

One AI Platform. Four Customer Channels

GorillaDesk AI Agents work across phone, SMS, web chat, and the client portal to answer questions, capture leads, schedule jobs, and reduce repetitive admin work — all from one connected system.

VoIP Phone AI Agent interface

VOIP PHONE AI AGENT

Answer every call and capture every opportunity

Missed calls often mean missed jobs. The VoIP Phone AI Agent answers every call, collects key details, and helps customers schedule services so opportunities never end up in voicemail.

HELPS YOU:

  • Answer Every Call, 24/7
  • Capture Caller Details Quickly
  • Qualify and Route Calls Efficiently
Set Up Phone Agent
SMS AI Agent interface

SMS AI AGENT

Turn text messages into booked jobs automatically

Customers increasingly prefer texting businesses, but slow replies or missed messages can cost you jobs. The SMS AI Agent responds instantly, keeping conversations moving and turning texts into scheduled services.

HELPS YOU:

  • Instant SMS Replies, 24/7
  • Manage Multiple Text Conversations
  • Turn Texts Into Booked Jobs
Set Up SMS Agent
Web Chat AI Agent interface

WEB CHAT AI AGENT

Convert website visitors into leads and booked jobs

Unfortunately, most website visitors leave without contacting your business. The Web Chat AI Agent engages them instantly, answers questions, captures contact information, and converts interested visitors into real leads.

HELPS YOU:

  • Engage Website Visitors Instantly
  • Capture Leads From Website Chat
  • Convert Visitors Into Customers
Set Up Web Chat Agent
Client Portal AI Agent interface

CLIENT PORTAL AGENT

Provide instant answers and support in your client portal

Existing customers often need quick answers about appointments, invoices, or scheduling. The Client Portal AI Agent helps them inside their account, answering questions and providing support without requiring a phone call.

HELPS YOU:

  • Provide Instant Answers in the Portal
  • Let Customers Manage Their Services
  • Reduce Calls and Support Requests
Set Up Client Portal Agent
Connected AI agent channels

Each AI Agent handles a different channel. Together, they help you respond faster, book more jobs, and keep customer communication moving without adding more manual work.

How it works

Every Conversation Flows Through One System

Whether a customer calls, texts, chats, or uses the client portal, GorillaDesk AI Agents respond instantly

1. Customer Reaches Out

2. AI Agent Responds

3. GorillaDesk Updates the Workflow

4. Outcome Completed

Incoming Call
Phone AgentVoice AI
Text Message
SMS AgentText AI
Website Chat
Web Chat AgentChat AI
Portal Request
Customer Portal AgentPortal AI
GorillaDesk

Customer, job, schedule, invoice, and payment data stay connected.

Captures Details
Checks Availability
Books Job
Updates Customer Records
Escalates to Team
Lead Captured
Job Booked
Payment Updated
Question Answered
Team Notified
Incoming CallCall
Text MessageText
Website ChatWebsite
Portal RequestPortal
Phone AgentVoice AIVoice AI
SMS AgentText AIText AI
Web Chat AgentChat AIChat AI
Customer Portal AgentPortal AIPortal AI
GorillaDesk

Customer, job, schedule, invoice, and payment data stay connected.

Captures Details
Checks Availability
Books Job
Updates Customer Records
Escalates to Team
Lead Captured
Job Booked
Payment Updated
Question Answered
Team Notified
Call
Text
Website
Portal
Voice AI
Text AI
Chat AI
Portal AI
GorillaDesk

Customer, job, schedule, invoice, and payment data stay connected.

Captures Details
Checks Availability
Books Job
Updates Customer Records
Escalates to Team
Lead Captured
Job Booked
Payment Updated
Question Answered
Team Notified

ROI THAT GOES BOTH WAYS

AI Agents Pay for Themselves in Two Ways

AI Agents save money by reducing administrative workload and make money by capturing leads you're currently missing

Save Money: Reduce Admin Overhead

Hiring another office admin is expensive. AI Agents help your team handle routine calls, texts, chats, and scheduling requests automatically, so you can grow without adding payroll too soon.

GorillaDesk AI HELPS YOU

  • Handle repetitive conversations automatically
  • Reduce workload for your office team
  • Operate 24/7 without adding another hire

REAL-WORLD SCENARIO

A typical office admin can cost about $45,000/year after salary, payroll taxes, benefits, and training. If AI Agents help you delay hiring one admin, the math looks like this:

  • Admin cost: ~$45,000/year
  • AI Agents cost: ~$3,600/year
  • Potential annual savings: ~$41,400

TAKEAWAY:

For many businesses, AI Agents can pay for themselves by helping your team keep up with demand without hiring sooner.

Make Money: Recover Missed Revenue

The fastest ROI comes from calls, texts, chats, and after-hours leads you are already missing. When AI Agents respond instantly, more of those opportunities turn into booked jobs.

GorillaDesk AI HELPS YOU

  • Answer calls, texts, and chats instantly
  • Capture after-hours leads automatically
  • Respond when your office is busy

REAL-WORLD SCENARIO

A few missed inquiries each week can quietly turn into lost revenue. If AI Agents help you capture just one extra job worth $150, the math looks like this:

  • 1 extra job/week: ~$150
  • Monthly revenue: ~$600
  • Potential annual revenue: ~$7,200/year

TAKEAWAY:

That's from just one additional job per week. In reality, AI Agents typically capture far more opportunities than that.

New! Future proof your operation with
4 powerful AI agents.

Maya AI receptionist standing in the GorillaDesk office

Capabilities

  • Turn inbound calls and web leads into booked jobs around the clock—even when you're on a job
  • Quote and schedule before competitors return the next voicemail
  • Re-engage missed calls and abandoned form fills before they book someone else

Result

More leads become booked jobs

Rollover to meet the squad

Add an AI Team to GorillaDesk

Answer questions, capture leads, book jobs, and automate repetitive work—all inside the platform you already use.