GorillaDesk Training
Welcome to the GorillaDesk training academy! This is where you’ll find all the tools needed to become a GorillaDesk pro in no time. The training academy will be broken down into four sections:
- Basic Training
- Advanced Training
- Add-Ons Training
- Technician Training
In each module, you’ll find video walkthroughs as well as links to supporting articles in our Knowledge Base. For any additional questions, you can always reach our support team Monday-Friday 8 am-5 pm EST or open a live chat and we’ll be happy to help.
Module 1: Basic Training
This is where you’ll learn all the fundamentals in GorillaDesk. We’ll cover setting up your account, all the way through completing jobs on both the desktop and mobile app. We highly recommend finishing these lessons before moving on to any advanced lessons.
Module 2: Advanced Training
Once you have an understanding of the core functions of GorillaDesk, you’re ready to take your GorillaDesk knowledge to the next level. Advanced training will cover more unique scenarios that you’ll most likely encounter after using GorillaDesk for some time. For example, how to manage commercial accounts or how bill your customers in different frequencies.
Module 3: Add-Ons Training
This module will teach you all about the heavy-hitting addons baked into your GorillaDesk account.
Module 4: Technician Training
This module is designed specifically for your technicians, to help provide a better understanding of how to operate GorillaDesk out in the field.
Blake Werthmann
Head of Customer Success
Blake is a software specialist with a background in the field-service industry, specifically Pool Care. Having a strong familiarity in both fields has allowed Blake to truly understand and serve our customers on a deeper level.
Chat with Support
For any questions, you can start a live chat with a GorillaDesk representative from inside your account. The support team is available Mon-Fri from 8am-5pm EST.
Call our support line
Our support team is available for any support related questions Mon-Fri from 8 am-5 pm EST at 855-536-7470.
Still have questions?
Check out our Knowledge Base and YouTube channel.