Our promise to you
The GorillaDesk Customer Success Commitment
We’re passionate about helping people like you create a company they love leading and a life they love living. We’re proud to be the only Field Service Management Software provider promising excellence in usability, service, and functionality.
Ease of Use
Software is supposed to make your life easier, not harder. GorillaDesk is designed to be simple to use so you can get up and running quickly, and get on with your life.
Learn more
Customer Support
Behind every successful business owner is a strong support network. Our Customer Support team is 100% dedicated to your success with GorillaDesk (and beyond).
Learn more
Features
Together, our features transform your business one step at a time. GorillaDesk helps with marketing & sales, office management, field operations, and so much more.
Learn more
7,200+ field service teams run on GorillaDesk
So Cal Pest Control
Ventura, CA
9 techs
Wildman Pest & Wildlife Services
Crestview, FL
8 techs
Scoop Pros
Las Vegas, NV
10 techs
Swift Pest Control Services
Oklahoma City, OK
9 techs
Family Pest Solutions
Altamont, NY
11 techs
Poof Dog Poop Pickup
Livonia, MI
16 techs
Canadian Wildlife Solutions
Las Vegas
8 techs
Yellow City Pest Control
Amarillo, TX
10 techs
Rusty's Bug Stop
Lubbock, TX
10 techs
Southeast Pest Services
Hammond, LA
9 techs
All Star Pest Control
Columbus, GA
8 techs
Scribner Pest And Wildlife Control
Danbury, CT
10 techs
Boone Wildlife
Kirkwood, MO
13 techs
Holmes Pest Control
Millersburg, OH
10 techs
Van Den Berge Pest Control
Holland, MI
17 techs
Bugman Pest Control Services
Lumberton, TX
8 techs
NatureScience Pest Control
Rohnert Park, CA
10 techs
Bourn Pest Solutions
Waukesha, WI
11 techs
Rush Pest Control
Riyadh
11 techs
Blue Grass Pest Management
Hazard, KY
11 techs
Major Pest Control Canada
Edmonton, AB
11 techs
Morris Pest Control
Rainsville, AL
11 techs
Clear Pest Pros Of Clearwater
Clearwater, FL
13 techs
High Rock Pest Solutions
Cincinnati, OH
9 techs
Arizona Heat Pest Services
Phoenix, AZ
8 techs
Scat Pest Control
Westfield, IN
11 techs
Nature Pacific Pest Services
Santa Rosa, CA
9 techs
Stewarts Pest Control
Bellevue, WA
15 techs
Truganix Original
Boca Raton, FL
11 techs
Pestify
Portjeff Station, NY
9 techs
Community Pest Solutions
Ann Arbor, MI
9 techs
Antimidators
Naples, FL
8 techs
Green Earth Remediation
Byron Center, MI
10 techs
En Garde Deer Defense
Brecksville, OH
10 techs
Keepers Of The Green
Odessa, FL
24 techs
Cottom's Wildlife Removal
Columbia Station, OH
15 techs
Secured Environments
Pembroke, MA
27 techs
J And J Pest Control
Fayetteville, TN
9 techs
Abc Pest Control
Kingston, NY
11 techs
Romanelli And Son Pool Service
Bohemia, NY
16 techs
Mosquito Police
Antigo, WI
8 techs
Myers
Palm Bay, FL
15 techs
Terminator Termite & Pest Control
Fort Smith, AR
9 techs
1st Stryke Pest And Termite Solutions
Norwalk, CA
8 techs
Terrapin Lawn Care
San Antonio, FL
8 techs
Stutts Pest Control
Pearl, MS
13 techs
The Mole Pros
Stanwood, WA
8 techs
Collins Pest Control
Port Royal, SC
10 techs
Chesapeake Pest Control
Chesapeake, VA
17 techs
Pestco Exterminating Company
Castle Hayne, NC
15 techs
Environmental Landcare
Millersville, MD
11 techs
Apex Wildlife Solutions
Detroit
11 techs
Superior Solutions Pest Control
Mccordsville, IN
10 techs
Eagle Pest Eliminators
Everett, WA
20 techs
Mosquito Man
Lasalle, ON
10 techs
Four Seasons Exterminating
Lakeview, MI
18 techs
Pestex
Petit Valley
9 techs
Busy Bee Pest Solutions
Glendale, AZ
10 techs
Green Smiths Pest Control
Leesburg, FL
19 techs
Abra Kadabra Environmental Services
Mound, MN
27 techs
X-Out Pest Services
San Antonio, TX
9 techs
Qualitypro Pest & Wildlife Services
Hawthorne, NY
16 techs
Greenview Pest Control
Lake Worth, FL
9 techs
Arrest A Pest Termite & Pest Control
Indian Wells, CA
8 techs
Soflow Irrigation Services
Vero Beach, FL
9 techs
West Coast Pest Control
Glendale, AZ
9 techs
Preferred Pest Control
Savannah, MO
9 techs
Coalfields Pest Control
Sydney
10 techs
Taps Pest Services
Riverview, FL
12 techs
Penguin Pest Control
Grand Junction, CO
13 techs
Eastline Pest Management
New Bern, NC
13 techs
Jesse James Critter Gitters
Remington, VA
10 techs
Stride Pest Control
Round Rock, TX
13 techs
Encon Pest Control
Cranston, RI
12 techs
Steeplechase Irrigation
Williamstown, NJ
15 techs
Pesty Pest Control
Kingman, AZ
10 techs
Baker Pest Control
Cebu City
13 techs
High Rock Pest Control
Cleveland Heights, OH
10 techs
Carolina's Best Pest Control
Raleigh, NC
8 techs
Morgans Horticultural Services
New York
12 techs
Enviropest
Rochester, NY
9 techs
Discount Pools & Supplies
Mount Holly, NJ
9 techs
Muheel Pest Control Services
Riyadh, Central Region
14 techs
The Termite Guys
Miami, FL
9 techs
1st Pest Control
Delta, BC
9 techs
Sure Shot
Edmond, OK
13 techs
1st Choice Pest Control
Oshkosh, WI
10 techs
Joe's Northwoods Pest Control
Laporte, MN
11 techs
Lanyap Pest Control
Pearland, TX
9 techs
Aaa Exterminating Of Raleigh
Garner, NC
9 techs
101 Exterminators
Salinas, CA
15 techs
Sparkle Pool Service
Holbrook, NY
8 techs
Applied Pest Management
Beaver Falls, PA
8 techs
Shooter's Pest Control
Prescott Valley, AZ
9 techs
Active Pest Control
NORTH MIAMI, FL
8 techs
Bugout Termite And Pest Control
Spring Hill, TN
9 techs
Sherlock Homes Pest Control & Irrigation
CAPE CORAL, FL
14 techs
Aaa Pest Control
Fort Lauderdale, FL
18 techs
Groupe Dp Extermination
Montreal
10 techs
Brentwood Pest Control
Brentwood, TN
8 techs
Commitment 1 of 3
Usability Commitment
A fully functional free trial
We’re huge fans of the adage: try it before you buy it. So, when you sign up for a trial of GorillaDesk, you’ll have access to all our Pro plan features. We want you to put our software (and team) to the test so you can make an informed decision. We’re so confident you’ll fall in love with GorillaDesk that you don’t even need to enter your credit card information to start a trial. We will only charge you if you decide your business and GorillaDesk are a match made in heaven. Keep in mind you have 14 days to take GorillaDesk for a spin, so use your time wisely.
Free implementation and migration
Once you upgrade to a paid plan, there’s nothing holding you back from streamlining your local service business. Our plans provide you with everything you need to be successful, including built-in implementation and migration services. So, if you’re migrating to GorillaDesk from another tool or simply want to sync your account with your accounting software (i.e. QuickBooks Online), our Customer Success team is happy to help. We can import the following fields: contact information, service & billing address, notes, and a starting balance for you for free.
Simple, but powerful software
Software doesn’t have to be complicated. GorillaDesk strikes the perfect balance between usability and aesthetics, which means it’s easy to use and looks pretty darn good too. At its core, GorillaDesk is a simple software solution, but there’s more to it than meets the eye. You can organize your operations, wow your customers, empower your team, and grow your business with one tool. Best of all, enabling a feature (we have many) is like flipping a switch: it’s as easy as 1-2-3. Trust us when we say you’ll be amazed at how easy it is to get started and how much time you save.
Templates to help you get started
Time is money. Use our pre-built Email and SMS cadence to communicate with your customers before, during, and after the job. Remind them about upcoming appointments, let them know when you’re on the way, and follow-up when the work is done. And, with over 150 pre-built documents to choose from, it’s easy to find the right one that represents your business and will impress potential customers. We have inspection reports, contracts, service agreements, and so much more. Best of all, any government required document can be added to our Document Library free of charge.
Commitment 2 of 3
Service Commitment
Your success is our priority
We’ve said it before, and we’ll say it again: your success is our number one priority. Seriously, we want to guide you (and your business) towards real, lasting results. So we regularly update our Help and Education centers with content that explains everything from getting started with Gorilladesk to fully automating parts of your business. You can also reach out to us via email or chat with any questions—our world-class support team is ready to help.
Free training and support, forever
Our Customer Success team is here to support you every step of the way, which means online training and support are 100% FREE, forever. Best of all, it doesn’t matter if you’re new to the platform and need a crash course in the product, or a long-time user looking to level up your skills, we’re here to help you reach your most important goals, faster. Ultimately, we want to ensure you see success faster than you would on any other platform.
Our community is your competitive edge
Things are better with more brainpower—and the GorillaDesk Forum has a lot of brainpower. Discover other customers who have similar objectives or use cases, and get advice from other users who have done it before. Quickly ask for opinions, crowd-source solutions, and learn more about our latest (and greatest) feature updates.
Your go-to resource for growth
The hardest part about making a change is knowing where to begin. We’re making it dead simple by providing you with a straightforward, time-tested path to small business success. Join our newsletter to learn how to transform your business into a flourishing enterprise. We’ll show you how to find good employees, get more customers, maximize your cash flow, and more.
Commitment 3 of 3
Functionality Commitment
Together, our features transform your business one step at a time — across marketing and sales, office management, field operations, and the customer experience.
Functionality Commitment · 1/4
Marketing and Sales
A majority of local service businesses never see results from marketing online, and the reason is simple… Everyone is vying for the attention of your audience; competition is fierce. On top of that, most local service businesses are doing the exact same thing as each other. GorillaDesk helps you connect with your ideal customers, and helps them see the value in choosing your business over the company next door. Grow your business with the following features:
Functionality Commitment · 2/4
Office Management
Let’s face it… cumbersome paper schedules, post-its, whiteboards, and handwritten notes cannot keep up with the demands of your business. If that were the case, you wouldn’t be here, reading this, right here, right now. Luckily, being busy no longer means important information slipping through the cracks (doh!). We know you have important things to do outside of running your business, so we make it easy to organize your operations with the following features:
Functionality Commitment · 3/4
Field Operations
As the saying goes: “A chain is only as strong as its weakest link.” So, in addition to attracting and developing people who are committed to your long-term vision, you also need to equip them with the tools they need to succeed. With GorillaDesk, your technicians feel like superheroes out in the field. And, when that happens, the quality and consistency of every appointment increase. Empower your team with the following features:
Functionality Commitment · 4/4
Customer Experience
You only get one chance to make a great first impression. So it makes sense that the better experience customers have, the more repeat business and referrals you’ll receive. Conversely, if you lack the systems necessary to deliver a positive customer experience, potential customers in your service area will quickly find out (which is worse). GorillaDesk helps you impress your customers and over-deliver on your brand promise time-and-time again with these features:
★★★★★
We will be customers for life
“I can not say enough good things about GorillaDesk it saves us so much time and money. The customer service is the best. I would recommend GorillaDesk to anyone no matter what industry. I trained my employee in 5 minutes on how to use it. We will be customers for life.”
Transform your business
Try it free for 14 days. No credit card required. Instant setup.