GorillaDesk vs. ServSuite
We’re passionate about helping pest control professionals like you create a company they love leading and a life they love living. Learn why GorillaDesk’s web and mobile apps are rated higher than ServSuite’s across the categories that matter most: ease of use, customer service, features & functionality, and so much more.
GorillaDesk
ServSuite
Meets Requirements
9.6 ★
8.3
Ease of Use
9.7 ★
8.1
Ease of Setup
9.7 ★
N/A
Ease of Admin
9.8 ★
N/A
Quality of Support
9.8 ★
8.3
Ease of Doing Business With
9.9 ★
N/A
Product Direction (% Positive)
9.6 ★
8.3
iOS App Rating
4.5 / 5.0
2.7 / 5.0
Android App Rating
4.8 / 5.0
3.0 / 5.0
Reason #1: Meets Requirements
GorillaDesk helps with marketing & sales, office management, field operations, and so much more
Not every pest control company runs the same way, especially when it comes to growing their business. So we’ve developed a process to solve every challenge you’re facing. From office management to field operations (and everything in between), we’ve got you covered.
- GorillaDesk 96%
- ServSuite 83%
Chemical Tracking
GorillaDesk makes it easy to record your material usage in the field and report on it back at the office.
Client Manager (CRM)
Access your customer data from any device at any location. Mobile and desktop changes are seamless.
Credit Card Processing
Get paid faster with online payment links & save cards on file for future billing using Stripe or Square.
Customer Portal
Allow your customers to manage their account online (documents, invoices, payments methods, and more).
Device Management
Scan, update, and track your devices in the field with our mobile app. Work with facilities requiring device tracking.
Diagramming
Perfect for when you need to draw an accurate graph of a site, a room, or any other object while you’re in the field.
Digital Documents
Use any of the 100+ templates in our library, or submit a request to turn your existing forms into Custom Documents.
Drag-and-Drop Calendar
The most robust calendar on the market for pest control professionals. Schedule or reassign jobs quickly and easily.
Email & SMS
GorillaDesk makes it easy to communicate with your customers before, during, and after the job.
Invoicing
Invoicing customers is easier, and so is getting paid (on time), with our best-in-class invoicing software for pest control.
Mobile App
Run your day-to-day operations whether you’re at the office, on the road, or in the field.
Multi-Unit Buildings
GorillaDesk makes keeping track of individual units at the same address a breeze for your entire team.
Online Reviews
Reviews are the lifeblood of your company. Turn a job well done into an opportunity to win more business.
Quickbooks Online Sync
Easily push customer, invoice, and payment data from GorillaDesk into QuickBooks Online. It’s that easy.
Scheduling
Schedule faster: simply create a job, choose a customer, and assign it to a schedule with only a few clicks.
Route Optimization
Quickly route all your work for the week or month. Assign new work near jobs you’ve already confirmed.
Technician Tracking
See your team’s location on the map in real time. GorillaDesk tracks and stores routes while using the mobile app.
Zapier Integration
GorillaDesk makes it easy to integrate with the tools you rely on so you can run a smarter local service business.
★★★★★
Easiest and best continues to improve
“GorillaDesk is very to use, for me as well as my customers. I don’t know that there’s anything I dislike. With GorillaDesk, I spend much less time “in the office” than I would otherwise. I used to spend hours a day scheduling, rescheduling, etc… Everything is much easier with GD. I get it all done in an hour or two PER WEEK. Give it a try. It is the easiest thing to use. You’ll be using it in no time flat.”
Frank E.
Ellett Exterminator
Reason #2: Ease of Use
GorillaDesk is a simple, but powerful software system
GorillaDesk is a simple software solution at its core, but there’s more to it than meets the eye. You can organize your operations, wow your customers, and empower your team with one tool. Best of all, enabling a feature (we have many) is like flipping a switch: it’s as easy as 1-2-3. Trust us when we say you’ll be amazed at how easy it is to get started and how much time you save.
- GorillaDesk 98%
- ServSuite 81%
Reason #2: Ease of Use
GorillaDesk is a simple, but powerful software system
GorillaDesk is a simple software solution at its core, but there’s more to it than meets the eye. You can organize your operations, wow your customers, and empower your team with one tool. Best of all, enabling a feature (we have many) is like flipping a switch: it’s as easy as 1-2-3. Trust us when we say you’ll be amazed at how easy it is to get started and how much time you save.
- GorillaDesk 98%
- ServSuite 81%
★★★★★
Easiest and best continues to improve
“GorillaDesk is very to use, for me as well as my customers. I don’t know that there’s anything I dislike. With GorillaDesk, I spend much less time “in the office” than I would otherwise. I used to spend hours a day scheduling, rescheduling, etc… Everything is much easier with GD. I get it all done in an hour or two PER WEEK. Give it a try. It is the easiest thing to use. You’ll be using it in no time flat.”
Frank E.
Ellett Exterminator
Reason #3: Quality Of Support
Your success is our priority
We’ve said it before, and we’ll say it again: your success is our number one priority. Seriously, we want to guide you (and your business) towards real, lasting results. So we regularly update our Help and Education centers with content that explains everything from getting started with Gorilladesk to fully automating parts of your business. You can also reach out to us via email or chat with any questions—our world-class support team is ready to help.
- GorillaDesk 98%
- ServSuite 83%
★★★★★
I reviewed them all and so glad I chose GD
“They are the ONLY company I’ve ever known to have a ‘suggestions’ section where clients can request changes/upgrades and let others not only see the requests but vote to have them made?!? As a prior owner of a technology company that also wrote our own software and provided customer service, my expectations were HIGH. GorillaDesk has met and exceeded every single need I have had. The customer service is so far above par, I can’t even begin to sing all their praises!”
Heather T.
Ecoskan Pest Solutions
Reason #4: Mobile Apps
Run your business on the go
Are you tired of the ServSuite mobile app crashing when you need it most? GorillaDesk’s iOS and Android apps are the highest-rated on the market and are guaranteed to turn phones and tablets into your teams’ favorite tools. You can finally organize your operations, impress your customers, and grow your business from the palm of your hand without worrying about bugs and glitches.
Reason #4: Mobile Apps
Run your business on the go
Are you tired of the ServSuite mobile app crashing when you need it most? GorillaDesk’s iOS and Android apps are the highest-rated on the market and are guaranteed to turn phones and tablets into your teams’ favorite tools. You can finally organize your operations, impress your customers, and grow your business from the palm of your hand without worrying about bugs and glitches.
Reason #5: Free Trial
You can try it before you buy it
When you sign up for a trial of GorillaDesk, you’ll have access to all our Pro plan features. We want you to put our software (and team) to the test so you can make an informed decision.
We’re so confident you’ll fall in love with GorillaDesk that you don’t even need to enter your credit card to get started!
GorillaDesk
Starting at...- Transparent Pricing Model ✔️
- 14-Day Free Trial Available ✔️
ServSuite
Starting at...- Pricing Hidden On Website ❌
- Free Demo Only ❌
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