Lesson 9 – Review Engine

Enabling GorillaDesk’s review engine will give you the ability to accelerate your 5-star review generation.

 

Skyrocket your online presence with our Review Engine feature; available on the Pro Plan.

The Review Engine will allow you to embed ‘Service Rating’ and ‘Likely Rating’ shortcodes into your outgoing emails. Once a customer selects a rating, it will redirect them to the review platform of your choice, allowing them to leave a review.

Click here for the full Knowledge Base article. 

Frequently Asked Questions:

How will I know when a customer has left a review?

You can enable notifications within each user’s account permissions that will notify you any time a customer has left a review. 

Chat with Support

For any questions, you can start a live chat with a GorillaDesk representative from inside your account. The support team is available Mon-Fri from 8am-5pm EST.

Call our support line

Our support team is available for any support related questions Mon-Fri from 8 am-5 pm EST at 855-536-7470.

Still have questions?

Check out our Knowledge Base and YouTube channel.