GorillaDesk
Prepaid Customers

This lesson will provide clarity on how to handle a customer who chooses to pay for their service in advance.

We’ll cover two different scenarios:

In the first scenario, we’re going to use our recurring invoice feature which allows the invoice to reoccur on a separate frequency than the job.

In the second scenario, we’ll use their pre-payment as credit, then apply that credit to the customer’s future services.

Frequently Asked Questions:

If I apply credit to a customer's invoice, will they be able to see any available credit left on their account?

Yes, your customer’s available credit will be displayed on their invoice as well as their receipt.