How Mosquito Toronto reduced time spent on Employee Training and Streamlined the business for faster growth.
Pest Control Success Story
To give the team an easy to use solution for managing customer data and handling related issues, Canada based Pest control company used GorillaDesk, which reduced the Employee Training time from 3 months to less than 7 days and increased the overall efficiency of the business.
Lesser time spent in employee training and onboarding (from almost 3 months to less than a week).
Mosquito Toronto – An Introduction
A family-owned and operated pest control company, Mosquito Toronto provides hassle-free, 100% safe and natural mosquito and tick control treatments.
Its vision is to make everyday life in all Toronto backyards better, with fewer mosquitos and ticks.
- Mosquito Control Treatment
- Tick Control Treatment
- Toronto & neighborhood.
Unique Selling Proposition (USP):
All-natural, environmentally conscious pest control services.
100% satisfaction guaranteed.
Life Before GorillaDesk
Before I used GorillaDesk, I used ServSuite for my Pest Control Management needs. I spent about three months learning how to use the software and found it to be extremely confusing and pieced together with a variety of features added on to the product over time. I decided to make the jump to GorillaDesk to avoid future headaches and confusion as I trained my office staff.
Founder – Mosquito Toronto
Find An Easy-To-Use And Customizable Pest Control Solution
Jeff was trying to find a simple solution for the management of all of his customers and related issues. Simplicity seems to be his biggest concern. He wanted a solution that would work while being customizable to the needs of my company.
When Jeff was using the previous product, he had problems with training the staff, completing simple administrative tasks on time, and effectively creating routes for his technicians to complete. Integrating with QuickBooks Online seemed like impossible customization that he desperately wanted.
GorillaDesk Pest Control CRM Software
When evaluating GorillaDesk, Jeff initially signed up for ServSuite, looked very closely at PestPac, Jobber, as well as manual administrative options like using Microsoft Office.
He ultimately decided to go ahead with GorillaDesk because of the clean interface and the customer service and sales support.
Jeff also really liked that GorillaDesk provided a free demo that allowed him to use the software before committing anything.
Many of the other companies keep their software under lock and key and would only show it in a live demo.
Because of the same reason, he could never really test drive other systems to see if they were intuitive and user-friendly.
Life After GorillaDesk
The time I spent on Pest Control administration has gone down due to the simple interface and easy-to-use features in GorillaDesk. I’ve also been able to create more efficient route maps using the route optimization (routing) feature.
Founder – Mosquito Toronto
Glowing Results For ‘Mosquito Toronto’
Onboarding and training new staff on how to use the system is easier now.
With the previous pest control solution, it was a multi-month process.
With GorillaDesk, it is very intuitive for my staff to learn on their own within their first few days on the job.
For Fellow Pest Control Business Owners
1) Super Easy-to-use Interface:
I would tell fellow pest control business owners that they will appreciate the easy-to-use user interface. Compared to other options, it is just so clean and minimalist it makes all tasks extremely simple.
2) Excellent Customer Support
I would also tell them about the excellent customer support that is available to help work through any troubles. I would also tell them that GorillaDesk has an entrepreneurial culture that is exciting to be a part of.
Other companies have been around much longer, but you can tell that they are struggling to keep up with newer technologies and have salespeople that are difficult to work with.
3) Simple Pricing
The pricing structures of other companies are also very complex and not easy for single operator companies like myself.
Key Features Used
Route Optimization (Routing)
QuickBooks Online Integration
Train Employees Faster & Focus On Growing Your Business.
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