Aaron is an Associate Certified Entomologist (A.C.E) and the owner/operator at Phoenix Pest Control. His list of must-have features includes:

• All functions such as routing, scheduling, invoicing in one program that automates as much as possible
• Constantly improving

Allen is the founder and CEO at Mr.Pest – a family owned and operated pest control business.  Allen has more than 10 years of experience in the pest control industry. Allen’s list of must-have features includes:

• Ability to draw graphs
• Option to upload many pictures of the location

Dave is the Chief Operating Officer at A.N.T. Pest Control. His list includes features which automate redundant tasks, such as:

• Email and SMS Reminders: Messaging customers and appointment reminders. Part of my high-level customer service comes from constantly texting customers
• Text messaging is very important

Example: “This is Dave with A.N.T. Pest Control, I am headed to your home now and will arrive in 15-20 minutes.”

Gary is the owner and the certified tech and Prudential Pest Management. Along with it, he also owns a lawn care company – Turfy Lawn Care. Gary’s list of must-have features includes:

• Automation: A pest control software that automatically performs repetitive tasks such as billing and scheduling notifications

Ian “The Hitman” Horridge, as he likes to call himself, is the owner and the operator at Hitman Pest Control. He has more than 18 years of pest control experience. Ian worked for pest control biggies like Orkin and Terminix before starting Hitman Pest Control in 2011. His list of must-have pest control features includes:

• Automation
• Time-savings
• Ease of use

Adam is the Vice President at Adam’s Pest Control. He has over 21 years of experience in the pest control industry. For him, the most prominent feature is:

• Awesome customer support is the first thing I look for when evaluating various pest control software

Bill is an industry veteran and a Texas Tech graduate. He is academy trained in pest control for commercial accounts by one of the largest pest industry companies. Bill has worked for two of the largest commercial pest companies before starting ChemTec in the year 2017. His must have pest control features list includes:

• Trial Version
• Scheduling: Easy to schedule appointments
• Email & SMS: auto text-email, easy customer confirmation
• Easy to use calendar
• Device scanning, Easy mobile app
• Customer portal

Dawn is the owner/partner at Preferred Pest Control – A locally owned and operated business specializes in bug removal in St. Joseph since 1970. Her recommendation to anyone evaluating a pest control software is to look for a solution that offers:

• Ease of training employees
• Reports
• Routing

Gene is the owner and CEO at Planet Friendly Pest Control. It is a locally owned and operated landscaping firm uniquely focused on analyzing aspects of both the health and beauty of your home and landscape. Gene’s must-have pest control features list includes:

• Customer database management
• Multiple route mapping and scheduling
• Invoicing, accounts receivable and follow-up client communication.
• Marketing, services follow up and customer interaction
• Sales forecasting, which is vital in our inventory planning
• Material management and usage reporting for the Department of Agriculture
• Department of Agriculture documentation requirements and reporting for each client
• Electronic contract signing and customized documentation for our inspection reports and sales agreements
• Real-time GPS tracking of service.
• Outstanding customer service

Jan is the owner and operator at  Bez Valley Pest Control. It serves Bakersfield Area in Los Angeles, California.  The most important pest control feature for Jan is:

• Lead generation

Licensed as a CT Commercial Supervisor, Jeff founded Nukingstreet Pest & Wildlife Control as a sole proprietorship while he attended the University of Connecticut. He got in pest management career by helping out with a relative’s pest control business that needed a little help with jobs that he could not get to right away. Now, he has an MA Commercial Certificate and a CT Nuisance Wildlife Control Operator. For him, the most important feature is:

• Ease of use: I recommend using a pest control software anyone can use without much training. I have used other software that was built on older platforms or not specific to pest control.

Owned and operated by Jessica and Andy, Empire Pest Solution is located in Conway, Arkansas. Jessica is employed at Nephrology Associates and she primarily manages the back office at Empire Pest. Her list of top features includes:

• Ease of use: I would look for simplicity. I like software that does the job as simple as possible
• Tax Reporting: Anything that helps with reporting to the state sale and use tax

A family owned and operated company serving Bluffton, SC,  Bluffton Pest Management is started by Keith in May 2018. Keith takes pride in the fact that more than 80% of their business from customer referrals. His #1 feature in a pest control software is:

• Documentation Support:  Streamlining documents I can use in presenting my business contracts to customers

Mark has been operating in the pest control industry for over 25 years and has a vast amount of experience in protecting your property from pests. He started Critical Care Pest Management in 2007. For him, the most important pest control feature is:

• Ability to send clients reminders that their regular service is due

Located in Manteca, CA, Next Gen Pest Control is run and managed by Mitchell and his two other partners (Stephan and Javier). Mitchell’s list of must-have pest control features includes:

• Routing features to move customers from other cities or regions in cities to expedite the routing process

Sean is the owner and operator at Modern Pest Control located in Puyallup, Washington. The pest control couple – Sean & Susie- have a history in the pest control industry. They both started out at the same company, a company owned by Susie’s parents.  Together, they laid the foundation of Modern Pest Control in 2016. Sean’s must-have list of pest control features includes:

• The automated scheduling feature is a must-have for my team and me. It allows us to plan routes months in advance and make changes if needed as the technician is working the day

Located in Baltimore, Maryland,  U.S.Best Pest Control is owned and operated by Jay Best. His must-have features list includes:

• User-friendly and easy to use: A pest business must be able to grasp the functions of the software quickly

Timmons Exterminating is locally owned and operated by Jeff Timmons, serving Stephenville, Texas and the surrounding areas since 1998! Jeff’s list of must-have pest control features includes:

• Easy to understand and use
• Billing and invoicing
• Ability to send emails
• Increases profits by reducing paperwork

After spending 15 years working for one of the nation’s largest and most highly regarded pest control companies, Josh started Finishline Pest Control in 2015. When looking for the best pest control software provider, he believes it should provide the company with the ability to communicate with its customers easily. According to him, some important features to have would be:

• Texting option to schedule
• Email options to automatically send invoices, receipts, appointment, and payment reminders

These features save a ton of time and money. Another important feature Josh considers a must have is:

• Route Optimization: What a time saver as well as cost saver when scheduling appointments for your staff.

An Associate Certified Entomologist, Leverett was fascinated by pest and bugs ever since he was a kid. He loves bugs so much that he decided to make pest control a career and started Hadlow Pest Solutions. For him, the essential features a pest control software should have are:

• Tracking commission % for technician pay
• Job scheduling

Started by a husband (Marlin) and wife team with more than 25 years in the oilfield business and over 7 years in the pest control, Action Pest and Weed Management is located in Carlsbad, New Mexico. The must-have pest control feature on Marlin’s list is:

• Paperless invoicing

Known for its natural and eco-friendly pest control offerings, Dyno Natural Pest Control is located in Woodstock, GA. Pete – sole owner & operator – is running the show from last 13 years. His list of must-have pest control features includes:

• Easy mobile accessibility and navigation
• Easy client setup
• Option to access customer history
• Easy to automate your business