Part 2: Appointment confirmations

Provide better customer service by giving your clients the ability to confirm their appointment’s time & date with a simple click. Once confirmed, their appointment’s status will automatically change on your calendar.


Appointment confirmations provide an easy automated method of confirming upcoming services with your customers. The automated confirmations are driven by unconfirmed jobs scheduled on your calendar. They will automatically go out based off of the frequency specified before the unconfirmed job.

Your customers will have the ability to confirm that time/date by simply clicking the link in that email. Once an appointment has been confirmed by your customer, its status will automatically change to confirmed on your calendar. 

You can create up to 3 different templates, all assigned to different services with different frequencies. 

NOTE: You will need to check the box next to ‘Enable’ for each template AND apply to specific services or your confirmations will not be sent out.

Chat with Support

We’re excited to show you the new way of doing things with GorillaDesk. So if you’ve run into any trouble making GorillaDesk work for you during your trial, we definitely want to hear about it.

Book a Sales Call

Still have questions after watching the demo video? Book a 1-on-1 Sales Call with Blake, our Head of Customer Success. This gives you the opportunity to ask me any anything and get personalized feedback.

Ready to get started?

Watch your demo, then claim your offer!