Lesson 9 – Review Engine
Enabling GorillaDesk’s review engine will give you the ability to accelerate your 5-star review generation.
Skyrocket your online presence with our Review Engine feature; available on the Pro Plan.
The Review Engine will allow you to embed ‘Service Rating’ and ‘Likely Rating’ shortcodes into your outgoing emails. Once a customer selects a rating, it will redirect them to the review platform of your choice, allowing them to leave a review.
Click here for the full Knowledge Base article.Â
Frequently Asked Questions:
How will I know when a customer has left a review?
You can enable notifications within each user’s account permissions that will notify you any time a customer has left a review.Â
Chat with Support
For any questions, you can start a live chat with a GorillaDesk representative from inside your account. The support team is available Mon-Fri from 8am-5pm EST.
Call our support line
Our support team is available for any support related questions Mon-Fri from 8 am-5 pm EST at 855-536-7470.
Still have questions?
Check out our Knowledge Base and YouTube channel.